What is a customer link?
A web link you send to your customer. It shows a project's photos and site reports, read-only, and lets them download the photos and the report.
Who can create one?
Admins, from the project. Workers can too if the company allows it.
How long does it work?
90 days by default. An admin can extend it, but never past the time the photos are kept. You can switch it off (Revoke) at any time; the link stops working at once.
What does the customer see after the project is complete?
Only the photos taken up to completion. If the project is reopened, new photos appear again.
Are workers' names shown?
Only if an admin turns on Show worker names. Names already stamped on photos stay visible.
How do I know if it was opened?
The link card shows when it was last opened and how many times. It never shows who opened it.
Still stuck? Tap Menu, then Help, then Contact support, or email hello@picanchor.com.